After the project has been fulfilled the created system or program needs to be altered. Despite NetPartner IT has no huge call-center as its aim, the department realizes the necessity of providing their software customers with support, especially those ones which were created by NetPartner IT.

The whole experience of traditional software support and web- customer-server application enables the company to offer several variants of software providing:

• New and altered function ability
• Technical support (fixing technical problems of the programming code)
• User support (by email, interactive communication and phone).

NetPartner IT has an opportunity to provide the user with the help in several languages including Russian, Ukrainian, English, German and Czech.